Secure Transactions

Transactions Security

CONFIDENTIAL TRANSACTIONS

Confidentiality is self-evident. The same basic principles governing classical transactions also apply to e-commerce. All information transmitted by the user to the COMPANY is confidential and the COMPANY has taken all necessary measures to use them only insofar as this is deemed necessary in the context of the services provided. THE COMPANY does not disclose the details of their clients and transactions unless they have written authorization from you or this is required by a court order or decision of another public authority. You can ask for any information that is being held for you and ask for correction if you can substantiate the error.

For your own security, you should also handle all information provided through the service as confidential and not make any disclosure to third parties.

BACKGROUND TO THE PROTECTION OF YOUR PERSONAL DATA AND RIGHTS

Pursuant to the new European Privacy Policy 2016/679, we would like to inform you about the processing of your personal data by "KAVVOURAS SA" (the "Company"), to provide you with information about this processing, and let you know about your rights.

Edit your personal data

The user may be asked to provide his / her name, address, e-mail address and telephone number.

Your personal data is processed by the Company as a controller (contact details: telephone: 210-2842222, e-mail: dpo@pop-air.com, address: Artemidos 16, Metamorfosi (Athens), which you can contact for any a question or a request relating to the processing of personal data concerning you, your personal data is processed for the purposes of sending Company newsletters, offers, news and announcements. unless you ask for their removal, and in any case you have complete control of the personal information you provide to us, as this information is expressly received with your recorded consent for specific purposes.

The Company undertakes to process the limited volume and type of personal data necessary for any particular processing process and for any required service, not to process your personal data for purposes other than those disclosed to you and to ensure integrity and confidentiality of your personal data while it is at its service.

Time to Retain Personal Data

The period of retention on our part of your personal data depends on the purpose of the collection and the service you have requested to be provided and is clearly outlined below:

Your personal data provided in the comment / communication section will be kept for a maximum of five (5) years.

The emails you provide us are retained until we receive a request to unsubscribe from you.

The e-mails or other contact information you provide us to participate in competitions are automatically deleted when the corresponding action is completed.

The Company may continue to store your personal data for a longer period of time if it is necessary to protect its legitimate interests in relation to potential liability associated with the provision of the Service.

Applicable Law - Disputes

This contract is subject to Greek law. Any dispute arising out of this Privacy Policy is subject to the jurisdiction and jurisdiction of the Courts of Athens.

Your rights

You have the right to receive confirmation from the Company as to whether or not your personal data is processed and if your personal data is being processed, you have the right to request access to your personal data and various processing information such as, for example, the recipients of your personal data, the period for which your personal data will be stored, etc. You have the right to request a copy of your personal data be processed, request the correction of inaccurate personal data concerning you, request the completion of incomplete personal data concerning you, request the deletion of personal data concerning you, request that your personal data be interrupted, you receive the your personal data relating to a structured, commonly used and machine-readable form, to transfer your personal data to another processor, without objection from the Company, against be at any time to process your personal data including for marketing purposes and to withdraw your consent at any time.

For any questions you may have regarding the processing of your personal data by the Company and / or your related rights, we remain at your service.

PRIVACY

COMPANY, created this website for the sole purpose of serving its clients. The website is simple and user-friendly while being designed to meet the specific needs of each user. In order to achieve your best service, it is important to understand that you must provide us with specific information regarding the handling of your order and which are preserved by us. This Privacy Statement and the Terms and Conditions attached there to describe the method of data collection from COMPANY, the use of this data by us and the terms and conditions of use of this website. This Privacy Statement refers only to your personal data that you provide to us during your orders on this website.

When browsing the e-shop pages and ordering products and ensuring communication with you so that we can inform you of our new products, you may be asked to provide information about you (name, profession, e-mail address, etc.).

Any personal data you declare anywhere on the pages and services of the COMPANY's website are intended solely to ensure the operation of the respective service and may not be used by any third party without complying with the provisions of Law 2472/97 on the protection against the processing of personal data, as is the case at any time.

The online store operates in accordance with applicable Greek and Community law and keeps your personal data secure for as long as you are registered with a service and is deleted after any termination of the deal. The personal data that you declare in the online store are used exclusively by or with its affiliates to support, promote and execute the relationship. Recorded data in the file may be communicated to the competent judicial, police and other administrative authorities at their legal request and in accordance with the applicable laws. The customer has, within the framework of the legislation on confidentiality of telecommunications, the rights of information and objection provided by the relevant articles of Law 2472/1997.

Every visitor can browse the online store without giving any personal information. We will need personal information only when you join and create a user account.

In this case, you will only be asked for your e-mail to which you can if you agree to receive our news e-mails.

If you proceed with ordering products then you must also enter details regarding your transaction with us.

Mandatory and necessary information for each transaction is your name, a fixed telephone, address (street, city, postal code), order delivery address and document type (proof, invoice). We are optionally requesting information such as a mobile phone number (if we need to contact you directly).

SECURE TRANSACTIONS

COMPANY recognizes the importance of security of your personal data and your electronic transactions and takes all the necessary measures, using the most modern and advanced methods, to ensure maximum security.

All information that relates to your personal information and your transactions is secure and confidential.

The security of the E-shop is achieved by the following method (User Identification): Your identification and your personal password are used to identify you, which each time you enter them, give you access with absolute security to your personal your details. You have the ability to change your Personal Security Password and your e-mail address as often as you like.

The only person who has access to your information is you through the above codes and you are solely responsible for maintaining the secrecy and hiding it from third parties. In case of loss or leakage, you should immediately notify us, otherwise its online store is not responsible for the use of the password by an unauthorized person. For security reasons, we recommend that you change your password at regular intervals and avoid the use of the same and easily detectable codes (e.g., birth date). We also recommend that you use not only letters and numbers but also symbols and password creation.

 

16. COOKIES

The online store has the ability to use cookies as part of the facility and the operation of the services through its website. Cookies are small files (text files) that are sent and stored on the user's computer, allowing websites to function seamlessly and without technical abnormalities, collecting multiple user options, recognizing frequent users, facilitating their access in it, and to collect data to improve the content of the site. Cookies do not harm users' computers but also the files stored on them. We use cookies to provide you with information and to process your orders while automatically leaving your site. Trace recognition or session cookies are only used to recognize that you are entering the site so that you do not need to be asked for a password on all pages that contain a data transaction. If your web browser is configured to reject tracking traces, you will not be able to use the purchase services from our online store. In this case, you can easily change this setting. You should keep in mind that cookies are absolutely necessary for our website to function properly and seamlessly.